Outking Clothing Privacy Policy

Effective Date: October 4, 2025

At Outking Clothing, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This privacy policy covers all aspects of our e-commerce operations.

1. Information We Collect

Personal Information

We collect personal details you voluntarily provide, including:

  • Name, email address, phone number, and billing/shipping addresses

  • Payment information (processed securely through our payment providers)

  • Account credentials, order history, and preferences

  • Customer service inquiries and support communications

Automatically Collected Information

We automatically collect certain data when you visit or interact with our site:

  • IP address, browser type, and device information

  • Website usage, pages visited, and time spent

  • Shopping behavior and product interactions

  • Location data (if location services are enabled)

2. SMS Program and Phone Number Handling

Our SMS program allows us to send you updates about orders, early access opportunities, and exclusive offers.

Collection

We may collect phone numbers when you:

  • Opt in during checkout, account creation, or through website pop-ups

  • Submit your information through Meta or other lead ad forms

  • Join early access lists, giveaways, or exclusive campaigns

Usage

We use your phone number to:

  • Send order confirmations, shipping updates, and delivery alerts

  • Notify you about early access drops, promotions, or limited releases

  • Deliver cart reminders or back-in-stock alerts (if applicable)

Consent and Compliance

By submitting your phone number through our website, social media forms, or advertisements, you consent to receive marketing and transactional text messages (including automated messages) from OutKing Clothing at the number provided.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

Sharing

We do not share your phone number with third-party marketers. Your number may only be shared with our SMS service provider for the sole purpose of message delivery.

Retention

We retain your phone number until you unsubscribe or request account deletion.

Opt-Out

You can opt out of SMS messages at any time by replying STOP to any message, or by contacting us at info@outkingclothing.com. For help, reply HELP to any message.

3. Cart Abandonment Tracking

Our website uses cookies and analytics tools to track items added to your cart, including abandoned carts. This data helps us send SMS or email reminders so you can complete your purchase.
We do not sell this data; it is used solely for improving your shopping experience and conversions.

4. Meta (Facebook/Instagram) Advertising and Retargeting

We use Meta advertising platforms to promote our products and connect with customers.

This includes:

  • Custom Audiences: We may share hashed (encrypted) email addresses or phone numbers with Meta to create custom audiences.

  • Lookalike Audiences: Meta uses our customer data to find similar potential customers.

  • Retargeting: We use Meta Pixel and related tools to show ads to users who’ve visited our website or interacted with our content.

  • Purchase Tracking: We measure conversions to analyze campaign performance.

  • Behavioral Targeting: Ads may be personalized based on browsing behavior or interests.

You can manage or opt out of personalized advertising through your Facebook or Instagram ad settings.

5. Cookies and Tracking Technologies

We use cookies to improve functionality and performance:

  • Essential Cookies: Enable checkout and core features

  • Analytics Cookies: (Google Analytics, Shopify Analytics) to measure traffic and improve UX

  • Marketing Cookies: (Meta Pixel, Google Ads) for retargeting and ad optimization

  • Preference Cookies: Remember your preferences and region

You can disable cookies in your browser, though certain site functions may not work properly.

6. Third-Party Services and Data Sharing

We partner with reputable service providers who help us operate securely and efficiently, including:

  • Shopify: Website hosting and checkout processing

  • Meta: Advertising and marketing (Facebook/Instagram)

  • Google: Analytics, advertising, and email infrastructure

  • SMS Providers: For delivery of text messages

  • Shipping Carriers: For order fulfillment

  • Payment Processors: For secure payments

We only share information necessary for these partners to perform their services, and all are contractually obligated to protect your data.

Note: Text messaging opt-in data and consent will not be shared with any third parties except our SMS provider for delivery purposes.

7. Location Services

If you enable location permissions, we may collect and use that data to:

  • Provide accurate shipping options or tax estimates

  • Recommend nearby delivery options or stores

  • Improve ad relevance and site experience

You can disable location services anytime in your device settings.

8. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders, returns, and exchanges

  • Communicate order updates and customer support responses

  • Send marketing communications (with your consent)

  • Personalize product recommendations

  • Analyze traffic and improve our site experience

  • Prevent fraud and maintain security

  • Comply with legal obligations

9. Data Security

We implement industry-standard security practices to protect your information:

  • SSL encryption for data transmission

  • PCI-compliant payment processing

  • Routine security audits and server updates

  • Restricted employee access to sensitive information

  • Backup and recovery protocols

10. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing messages (SMS and email)

  • Manage cookie preferences

  • Request a copy of your data

  • Withdraw consent at any time

To exercise your rights, email support@outkingclothing.com.

11. Data Retention

We retain your personal information as long as necessary to:

  • Provide our services and fulfill orders

  • Meet legal and tax obligations

  • Resolve disputes and enforce agreements

  • Improve our operations and analytics

12. International Data Transfers

Your information may be transferred to and processed in other countries, including the United States.
We ensure all data transfers follow applicable privacy laws and include appropriate safeguards.

13. Children’s Privacy

OutKing Clothing does not knowingly collect personal information from children under 13.
If we discover such data, it will be deleted immediately.

14. Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be announced on our website or via email. The “Effective Date” at the top reflects the most recent version.

15. Contact Us

For any questions or privacy requests, contact:
Email: support@outkingclothing.com
Website: outkingclothing.com
Address: 1931 Market Center Blvd